Middleton Castle is committed to protecting your privacy and this document sets out our Privacy Policy. By using our website and services, you agree to be bound by this Privacy Policy. 

We aim to provide the best possible experience when using our website, and from time to time additional functions, features, products or services may be added. As a result, this Privacy Policy may be updated occasionally, so please check this page regularly for any changes. 

We handle all user-submitted data from this website responsibly and confidentially. We do not sell or share your personal data with third parties except where necessary to provide our services or where legally required. We will only use the information you provide to respond to your enquiries, discuss bookings, or provide information relating to Middleton Castle and its events or services. By submitting your information through our website, you consent to this use of your data. 

What Information Do We Gather? 

You may browse our website, read information and view our galleries or event pages without providing any personal information. 

If you contact us through the website, request information, arrange a visit or enquire about booking Middleton Castle, we may ask for details including: 

• Your name 

• Email address 

• Telephone number 

• Postal address 

• Any information relevant to your enquiry or booking 

We may also automatically collect non-personal information about your visit, such as: 

• The type of browser or device you use 

• IP address 

• Pages visited on our website 

• Referring websites or search engines 

This information cannot personally identify you and is used solely to help us improve our website and services. 

Secure Storage of Your Personal Information 

Middleton Castle takes appropriate security measures to protect your personal information against unauthorised access, misuse, loss, alteration or disclosure. 

We continually review and update our security procedures in line with current technologies and legal requirements. Your personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. 

While we take reasonable care to ensure that the information on this website is accurate and up to date, Middleton Castle accepts no responsibility for errors or omissions and reserves the right to make changes without notice. 

Our website may contain links to third-party websites. These links are provided for convenience only and do not signify endorsement. We are not responsible for the content or privacy practices of external websites. 

Information Stored on Your Computer (Cookies) 

To improve your experience on our website, we may use cookies and similar technologies. Cookies are small text files stored on your computer or device that help us recognise returning visitors and improve website functionality. 

You can choose to disable or delete cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled. 

For more information about cookies, please visit: 

About Cookies 

Disclosing Your Information to Others 

If you enquire about an event, arrange a visit or make a booking, your details may be stored securely for administrative purposes. 

We will not sell, rent or trade your personal information to third parties. Your information will only be shared where necessary with trusted suppliers, contractors or service providers associated with Middleton Castle and only where required to fulfil your booking or enquiry. 

We may also disclose your information if required to do so by law or where necessary to prevent fraud or crime. 

From time to time, we may send you information about events, promotions or special offers related to Middleton Castle. If you no longer wish to receive marketing communications, you can unsubscribe at any time using the link provided in our emails or by contacting us directly. 

Data Protection 

Middleton Castle is committed to complying with all applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

You have the right to: 

• Request access to the personal data we hold about you 

• Request correction of inaccurate information 

• Request deletion of your data where appropriate 

• Withdraw consent for marketing communications at any time 

Third-Party Websites 

We are not responsible for the content, privacy policies or practices of external websites linked from our site. We recommend reviewing the privacy policies of any third-party websites you visit. 

Similarly, if you access our website from another external website, we are not responsible for the privacy practices or content of that website. 

Contacting Us 

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us. 

Middleton Castle

Middleton, Norfolk United Kingdom 

Email: enquiries@middletoncastle.com

Telephone: 01553 605967